e-Parcel Enterprise Service Menu e-Parcel Enterprise Service Menu (For users registered)

Request password Request Password

When you forget your own password, upon your request, we will notify you of password by automatic e-mail.

* The target e-mail address must be your e-mail address same as e-Parcel ID registered.

Request Password

Download certificate Re-download e-Parcel Client Digital Certificate

To re-download only e-Parcel client digital certificate, click the button just below. When you edit your e-Parcel ID registered etc., you must be required to re-install your client digital certificate.

 [File name: e-Parcel_your e-Parcel ID.p12]

* When installing (importing) a client digital certificate on Windows, you must logon to Windows as a user account who use the e-Parcel client software.

Download e-Parcel Client Digital Certificate

Edit user info View / Edit user info · Change password

[ For users of e-Parcel Secure Enterprise - Software (VCN-CommCenter7.0, VCN-AX4.5/4.0) ]

When you wish to view and edit user information or change password, click the red button below to access the e-Parcel Secure Enterprise - Web Browser through your browser which has been imported your client certificate. The menu "User Info" allows you to view and edit it. Also it is available to just view your inbox and outbox histories until month before last. The details are described in the following Q&A page.

* To access the URL of "e-Parcel Secure Enterprise - Web Browser" at https://secure.e-parcel.ne.jp/, you must be required to install your client digital certificate on OS or web browser of a computer.

* Since April 1st, 2017, we are afraid that the send function by "e-Parcel Secure Enterprise - Web Browser (e-Parcel VCN-Web)" has been ended to provide for users of "e-Parcel Secure Enterprise - Software". For more details, please refer to the Notice placed in our Home page.

* If it happened that your access the URL of the "e-Parcel Secure Enterprise - Web Browser" is denied in spite of certificate installation on Windows (IE) completed;

      Visit and carefully read the following Q&A page.

* It is reported that some users may be denied to access the URL of the "e-Parcel Secure Enterprise - Web Browser" by a combination of Windows 7/64bit and Internet Explorer (IE) 8.0;

      If happened with an error massage of IE, it is highly recommended to upgrade IE to version 10.0 or later.

* It is reported that some users may fail to display normally the "e-Parcel Secure Enterprise - Web Browser" by Internet Explorer (IE) 9.0;

      If a dysfunctional site by IE 9.0 appears, you should access the menu bar of IE 9.0 > "Tools" menu > "Internet Options" dialog > "Advanced" tab to change the "Settings". Locate and then clear a check in the box "Do not save encrypted pages to disk" in the "Security" category. OR it is highly recommended to upgrade IE to version 10.0 or later.

* Upon clicking the red button below, if multiple e-Parcel client digital certificates are shown on the "Select a Certificate" dialog, select a certificate of your e-Parcel ID and then click the "OK" button.
[For Windows 10] Click "More choices" on the "Select a Certificate" dialog to view all certificates. Then, select one.

* For more details in "The e-Parcel Secure Enterprise - Web Browser", refer to the section "Appendix" of the "e-Parcel VCN-CommCenter 7.0 Users manual".

e-Parcel Secure Enterprise - Web Browser