e-Parcel Enterprise Service Menu (For users registered)

 Request Password

In the case of e-Parcel ID which is the same as your e-mail address, you can request to be notified of password online. Click the button just below.

* Unless there is some particular reason, we usually register your e-mail address as an e-Parcel ID for using the e-Parcel secure data delivery service. In this normal case, the password notification request function is available. A destination e-mail address must be your e-mail address (a receivable e-mail address) registered as your e-Parcel ID. Upon your request, the password notification e-mail will be sent automatically.

* Attention: Exceptionally, if your registered e-Parcel ID is different from your e-mail address due to some operational reasons in your company for using the e-Parcel service, we are afraid that the password notification request function is not available. If you forget your password, please change a password by yourself.

      To change a password by yourself on the "User Info" menu online, launch the browser application in PC which has been imported your e-Parcel client digital certificate, and then click the red button on the bottom of this webpage to access the "e-Parcel Secure Enterprise - Web Browser".

      For more details, refer to this Q&A page.

 Re-download e-Parcel Client Digital Certificate

To re-download only e-Parcel client digital certificate, click the button just below. When you edit your e-Parcel ID registered etc., you are required to re-install your client digital certificate.

 [File name: e-Parcel_your e-Parcel ID.p12]

* When installing (importing) a client digital certificate in Windows, you must sign in Windows with a user account which runs the e-Parcel client software.

 View / Edit user info · Change password

[ For users of e-Parcel Secure Enterprise - Software (VCN-CommCenter 8.0, VCN-AX 5.0/4.0) ]

When you wish to view / edit user information or change password, launch browser application in a computer which has been imported your client certificate. And then, click the red button below to access the "e-Parcel Secure Enterprise - Web Browser".

On the "User Info" menu, you can view / edit user information and change password. Also, it is available to inquire into "Inbox" / "Outbox" histories recorded for the selected period (until month before last or a target date) online. The details are described in this Q&A page.

The "e-Parcel Secure Enterprise - Web Browser" URL: https://secure.e-parcel.ne.jp/

* To access the URL of the "e-Parcel Secure Enterprise - Web Browser" requires installing your client digital certificate in OS or browser.

* Upon clicking the red button below, if multiple e-Parcel client digital certificates are shown on the "Select a Certificate" dialog, select a certificate of your e-Parcel ID and then click the "OK" button.

* Since April 1st, 2017, we are afraid that the send function by the "e-Parcel Secure Enterprise - Web Browser (e-Parcel VCN-Web)" has been ended to provide for users of "e-Parcel Secure Enterprise - Software". For more details, please refer to the Notice placed in our Home page.

* For more details in the "e-Parcel Secure Enterprise - Web Browser", refer to the section "Appendix" of the "e-Parcel VCN-CommCenter 8.0 Users manual".

* If your computer or network environment (the proxy server, firewall, any applications for security measures or etc.) have any access control such as block or analysis of SSL connections, you need to allow (exclude from target) HTTPS protocol communications [Port=443] to the e-Parcel service domains as of [https://*.e-parcel.ne.jp] and [https://*.e-parcel.com] (The wildcard domain: The asterisk mark [*] would be replaced with a name of multiple servers via the e-Parcel service.). Refer to this Q&A page.

* After confirmed SSL connections to the e-Parcel service domains, if you are rejected to access the URL of the "e-Parcel Secure Enterprise - Web Browser" in spite of certificate installed in Windows,

Refer to this Q&A page.