Notice

October 28, 2019

 Regarding update procedures at the expiration of e-Parcel client digital certificates

We are greatly thank you for using our e-Parcel secure data delivery service.

The e-Parcel client digital certificates downloaded before December 31, 2014 are valid to December 31, 2019.

As our customers who use the previous digital certificates above, it will expire in year 2019. However, it doesn't affect any data delivery through the e-Parcel software after January 1, 2020. Despite using the expired digital certificates, the service via only software will be available as usual.

Accessing the URL of site for the e-Parcel Secure Enterprise - Web Browser will not be available from January 1, 2020 onward. For the extension of validity period, please be aware that you are required to replace the digital certificate (the update procedures) as soon as possible. New e-Parcel client digital certificates are prepared and can be used by downloading from this site.

The following descriptions also show in details how to check the expiration date of your digital certificates, and how to update the digital certificates.

 How to check the expiration date of the digital certificates:

To check the expiration date of your digital certificates which are being used, see the following descriptions in the Q&A page.

  How to check the expiration date of the digital certificates 

 Expiration Data of the previous digital certificates: December 31, 2019

* The previous e-Parcel client digital certificates downloaded before December 31, 2014

    Valid to December 31, 2019 23:59:59UTC

    Valid to January 1, 2020 08:59:59JST

 Target Customers: Users of the e-Parcel service with the previous digital certificates

Customers who are using the previous e-Parcel client digital certificates downloaded before December 31, 2014 on the e-Parcel products below.

The e-Parcel Secure Enterprise - Software (supported by the new e-Parcel server)

   e-Parcel VCN-CommCenter 7.0 or later

   e-Parcel VCN-AX 4.0 or later

* It doesn't affect any data delivery through the e-Parcel software above after January 1, 2020. Despite using the expired digital certificates, the service via only software will be available as usual. However, to access the URL of site for the e-Parcel Secure Enterprise - Web Browser below will not be available when you edit user information or change password. Please replace the digital certificate, and then auto-setup on the e-Parcel software.

The e-Parcel Secure Enterprise - Web Browser

   e-Parcel VCN-Web

* Attention: The service on web browser with the expired digital certificates will not be available from January 1, 2020 onward.

The web browser applications will come up with the error after the expiration date while accessing the URL of site for the e-Parcel Secure Enterprise - Web Browser (e-Parcel VCN-Web) at https://secure.e-parcel.ne.jp/.

 What are the update procedures? : Replace the digital certificates

①Remove the previous digital certificate from Windows.

②Download new digital certificate from this site, import it on Windows, and then auto-setup on the software.
[Necessary time: about 5-10 minutes]

* We are advised that you replace the digital certificate (the update procedures) as soon as possible. In addition, if that validity period is expired from January 1, 2020 onward, the update procedures are also available.

 How to update the digital certificates: Update now!

To replace the previous digital certificate with new one, see the following descriptions in the Q&A page.

  How to replace the digital certificates