Advance preparation of Service

 Note: Please be sure to read below.

* Attention: The e-Parcel service has adopted the client digital certificate for mutual recognition between the server and a client. (Authentication) Therefore, one e-Parcel ID is NOT available to use in the multiple computers. One e-Parcel ID must be set up to the e-Parcel client software in only one computer. The details are described in this Q&A page.

* Attention: Before sending and receiving data through the e-Parcel service, both sender and recipient must register an e-Parcel ID each with the e-Parcel service and must complete to install the e-Parcel client certificate and software in a computer each in order to ensure the high security levels in advance. Therefore, you can NOT send data to the e-Parcel ID that is not registered or has not completed installation yet. If addresses include such an e-parcel ID without satisfaction of the above conditions, the delivery status will be "Unknown Recipient" in outbox to fail in sending. The details are described in this Q&A page.

 Apply for the e-Parcel service

Upon your application for the e-Parcel service, we register e-Parcel ID same as your e-mail address at the time of contract.

* At the beginning of the e-Parcel service, the e-Parcel ID for both sender and recipient must be registered.

For any inquiry or request, please feel free to contact our sales representatives.

 E-mail: sales@e-parcel.co.jp

 Contact Us form

 Read notification e-mail

When e-Parcel ID registration is complete, you will get the notification e-mail with credentials which you need to login to the e-Parcel software download site.

* Please be sure you carefully read the notification e-mail. Therefore we will inform you the significant operation procedure for starting the e-Parcel service.

 Install e-Parcel client digital certificate and software

Both sender and recipient install the e-Parcel client digital certificate and the e-Parcel client software on each computer.

* The instruction of downloading and installing your client digital certificate and th software will be shown by the notification e-mail, the users manual and the e-Parcel software download site.