Advance preparation Advance preparation of Service

! Note: Please be sure to read below.

* Attention: Before sending data through the e-Parcel service, the e-Parcel ID registration for both sender and recipient must be required. And then to ensure security, both sender and recipient also must be required to complete installation of the e-Parcel client certificate and software on their computers in advance. You can NOT send any data to unregistered e-Parcel ID or not yet installed e-Parcel ID even registered as recipients. If send, the status "Unknown Recipient" will appear in outbox under this situation. The details are described in the following Q&A page.

* Attention: An e-Parcel ID is NOT available to multiple computers. One e-Parcel ID must be setup in one computer only when the e-Parcel client software is installed. The details are described in the following Q&A page.

1 Apply for the e-Parcel service

Upon your application for the e-Parcel service, we register e-Parcel ID same as your e-mail address.

* At the beginning of the e-Parcel service, the e-Parcel ID registration for both sender and recipient must be required.

For any inquiry or request, please feel free to contact our sales representatives.

E-mail E-mail: sales@e-parcel.co.jp

Contact Us form Contact Us form

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1 Read notification e-mail

When e-Parcel ID registration is complete, you will get the notification e-mail with credentials which you need to login to the e-Parcel software download web site.

* Please be sure you carefully read the notification e-mail. Therefore we will inform you the significant operation procedure for starting the e-Parcel service.

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2 Install e-Parcel client digital certificate and software

Both sender and recipient install the e-Parcel client digital certificate and the e-Parcel client software on each computer.

* The instruction of downloading and installing your client digital certificate and th software will be shown by the notification e-mail, the users manual and the e-Parcel software download web site.