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Start a current computer. (a new computer)
Let's install your e-Parcel client digital certificate and the latest version of the e-Parcel VCN-AX 5.0/4.0.
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1. Click the button just below to start the procedures. (STEP 1～6 on the webpage)
The detailed instructions will be shown in figures at each step after login to the e-Parcel download site.
* At STEP 4, when installing (importing) the digital certificate in Windows, you must sign in Windows with a user account which runs the e-Parcel client software.
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2. To download and install a client digital certificate, follow the instructions of STEP 1～5 on the webpage "e-Parcel software download site".
* On the webpage STEP 2, Note that you must carefully select the same client software as before (VCN-AX 4.0 users →ver.4.0 / VCN-AX 5.0 users→ver.5.0).
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3. To download and install the e-Parcel client software, follow the instruction of STEP 6 on the webpage "e-Parcel software download site".
* Attention 1: At STEP6, when you wish to change the location of Database folder and/or Data storage folder on a new computer, while software installation (on the Install Shield Wizard "Database Folder" and "Data Folder" location ), set each folder location where you wish on a new computer (click "Next" to set default folder / click "Change" to select a different folder). And then proceed to the installation.
* Caution: The "service" for e-Parcel VCN-AX 5.0/4.0 often runs with log on as Local System account by default. When you change the location of "Installation folder", "Database / Data storage folder", "HotFolder Location" and "Automation Location", please be sure that Windows logon account of the "service" for e-Parcel VCN-AX must be authorized to "Modify" the specified folders.
The details are described in this Q&A page.
While auto-setup, the Confirmation dialog will show the message "Previous installation found. Proceeding setup may cause it dysfunctional.". Click the "Cancel" button on this dialog.
When setup cancelled, click the "OK" button.
On the "Install Shield Wizard Completed" dialog, click the "Finish" button. The software installation is finished in a new computer without setup.
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4. From this step, let's take the additional procedures to migrate the configuration and the inbox/outbox histories of a previous computer.
Stop Windows "Service" for e-Parcel VCN-AX 5.0/4.0 when the e-Parcel client software installation is completed.
* For Windows 10 or later, select the Windows "Start" menu > "Windows Administrative Tools" > "Service". In the Services pane, select the "e-Parcel VCN-AX x.x" listed and then stop the service.
* For Windows 8 or earlier, select the Windows "Start" menu > "Control Panel" > "System and Security" > "Administrative Tools" > "Services". In the Services pane, select the "e-Parcel VCN-AX x.x" listed and then stop the service.
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5. On Windows taskbar, in the notification area, right-click the icon "e-Parcel VCN-AX x.x" (grayed-out effect), then select "Exit" from pop-up menu.
* At this point, the tooltip description "VCN-AX Not Working" is shown when mousing over the Windows taskbar notification area icon.
When stop VCN-AX Manager (axmanager.exe), the e-Parcel icon is no longer shown in Windows taskbar notification area.
* For Windows 10 or later: If Windows does not show the e-Parcel icon in the notification area on the taskbar, right-click on the taskbar, then select "Taskbar settings" from menu. (Or, select the Windows "Start" menu > Windows System > Control Panel > Appearance and Personalization > Taskbar and Navigation) On the Settings "Taskbar" window, under "Notifications Area", click "Select which icons appear on the taskbar". The icons list is displayed. Turn on the "VCN-AX Manager x.x" toggle to apply change to "On".
* For Windows 8 or earlier: If Windows does not show the e-Parcel icon in the notification area on the taskbar, click the arrow next to the notification area on the taskbar. (Or, select the Windows "Start" menu > Control Panel > Appearance and Personalization > "Customize icons on the taskbar") On the "Notifications Area Icons" dialog, change the "VCN-AX Manager x.x" to "Show icon and notifications" as the behavior.
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6. On a new computer, locate ①a new folder below where you have specified while software installation. And then replace it (Don't overwrite!) with ①the previous folder copied as backup at [Old PC Procedure 3.].
①Default location (Database folder/Data storage folder) is C:\e-Parcel\VCN-AX 5.0/4.0
Note: Please don't overwrite! First, delete new folder. And then save the old folder copied previously. (Replace new folder with old one.)
* Attention 2: If you have changed the location of Database folder and/or Data storage folder on a new computer while software installation at [New PC Procedure 3. Attention 1], locate two new folders (②\db: Database folder/③\data: Data storage folder) where you have specified on a new computer and then replace these (Don't overwrite!) with the previous folders copied as backup.
(If ②③ folders are located in a same folder, replace a new parent folder (Don't overwrite!) with the previous parent folder including two folders (①\VCN-AX 5.0/4.0) copied as backup.)
②Database folder : (Default folder path is C:\e-Parcel\VCN-AX 5.0/4.0\db)
③Data storage folder :(Default folder path is C:\e-Parcel\VCN-AX 5.0/4.0\data)
* For your information, due to alteration of our contract, if the existing VCN-AX ver.4.0 users change to another product ver.5.0, to migrate the inbox/outbox histories and the configurations when replacing the computer with a new one, replace (Don't overwrite!) a parent folder including "Database folder (\db) & Data folder (\data)" with the previous folder in a new computer. And furthermore, you must remember to rename a parent folder from [C:\e-Parcel\VCN-AX 4.0] to [C:\e-Parcel\VCN-AX 5.0].
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7. On a new computer, locate ④a folder for HotFolders and ⑤a folder for Automations below. And then replace these with ④⑤the previous folders copied as backup at [Old PC Procedure 4.].
④HotFolder Location : (Default folder path is C:\e-Parcel\HotFolders)
⑤Automation Location : (Default folder path is C:\e-Parcel\Automations)
* If you change HotFolder Location and Automation Location on a new computer, locate where you specify on a new computer and then save (create) ④⑤the previous folders copied as backup at [Old PC Procedure 4.].
* Caution: The "service" for e-Parcel VCN-AX 5.0/4.0 often runs with log on as Local System account by default. When you change the location of "HotFolder Location" and "Automation Location", please be sure that Windows logon account of the "service" for e-Parcel VCN-AX must be authorized to "Modify" the specified folders. The details are described in this Q&A page.
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8. Select the Windows "Start" menu > e-Parcel > "VCN-AX Manager 5.0" or "Launch AxManager".
* For Windows 8 or earlier: Select the Windows "Start" menu > All Programs > e-Parcel > VCN-AX 5.0/4.0 > "VCN-AX Manager 5.0" or "Launch AxManager".
When VCN-AX Manager (axmanager.exe) is started, Windows shows the icon "e-Parcel VCN-AX x.x" (grayed-out effect) in the notification area on the taskbar.
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9. On Windows taskbar, in the notification area, right-click the icon "e-Parcel VCN-AX x.x" (grayed-out effect), then select "Auto Setup" from pop-up menu. In processing, the "Setup is Proceeding …" is displayed.
* At this time, if the "Select a Certificate" dialog appears, carefully select a client certificate of your e-Parcel ID. Then, click the "OK" button to begin auto-setup.
[For Windows 10 or later] Click "More choices" on the "Select a Certificate" dialog to view all certificates. Then, select one.
* If the network in your company has been configured the proxy server which requires user authentication, the "Proxy Authentication Required" dialog will appear.
[In case of the proxy server with NTLM or Integrated Windows Authentication]
Input "Windows user account name@domain" as a user name and password, and click the "OK" button to authenticate.
[In case of the proxy server with other authentication method than the above]
Input the proxy credentials (User name, Password), and click the "OK" button to authenticate.
If you are not sure of the proxy credentials, contact your network administrator to obtain the correct information.
While auto-setup, when the Confirmation dialog shows the message "Previous installation found. Proceeding setup may cause it dysfunctional.", click the "OK" button to proceed.
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10. Start Windows "Service" for e-Parcel VCN-AX 5.0/4.0.
* For Windows 10 or later, select the Windows "Start" menu > "Windows Administrative Tools" > "Service". In the Services pane, select the "e-Parcel VCN-AX x.x" listed and then start the service.
* For Windows 8 or earlier, select the Windows "Start" menu > "Control Panel" > "System and Security" > "Administrative Tools" > "Services". In the Services pane, select the "e-Parcel VCN-AX x.x" listed and then start the service.
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11. Double-click the shortcut icon "VCN-AX x.x" on the desktop. (Or, on Windows taskbar, in the notification area, right-click the icon "e-Parcel VCN-AX x.x", then select "Open" from pop-up menu.) The browser-based "VCN-AX Management Console" is opened by the default browser application. Click the menu "Authorization (Credential)", then confirm the "System Status" field to show "Online".
(On Windows taskbar, in the notification area, the icon "e-Parcel VCN-AX x.x" is colored while the system status is "Online".)
Note: To open VCN-AX Management Console needs for Windows to start the service "e-Parcel VCN-AX x.x".
* If the system status is not "Online", refer to this Q&A page and carefully read to take the necessary change.
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12. When you have installed the software to set the location of Database folder and Data storage folder, HotFolder Location and Automation Location to ①④⑤Default location on both new and old computers, proceed to the procedure 15.
When you have changed the location of Data storage folder on either new or old computer, proceed to the procedure 13.
When you change or have changed HotFolder Location and Automation Location on either new or old computer, proceed to the procedure 14.
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13. When you have changed the location of Data storage folder on either new or old computer, click the menu "Configuration" > "User Config" on the Management Console. The User Configuration pane appears. See the setting "Data Storage Path". Depending on the cases below, take either [A. confirm] or [B. change] the setting "Data Storage Path".
[A. The "Data storage folder" is set in the same location as a previous pc while installation in a new pc.]
It should be shown correctly. Confirm that the setting "Data Storage Path" is a correct location on the User Configuration pane. And then proceed to the procedure 14.
(Either ③folder below or a location where you have specified should be shown.)
③ Data storage folder :(Default folder path is C:\e-Parcel\VCN-AX 5.0/4.0\data)
[B. Tthe "Data storage folder" is set in the different location from a previous pc while installation in a new pc.]
At this point, the setting "Data Storage Path" has still shown an old location of a previous computer on the User Configuration pane.
Attention 3: It must be changed to a correct new location where you have specified while software installation on a new computer.
In the setting "Data Storage Path", input full path of ③folder which you have already replaced at [New PC Procedure 6.]. Then click the "Apply" button to take effect.
(Either ③folder below or a location where you have specified should be input.)
③ Data storage folder :(Default folder path is C:\e-Parcel\VCN-AX 5.0/4.0\data)
When change is made, proceed to the procedure 14.
* Caution: The "service" for e-Parcel VCN-AX 5.0/4.0 often runs with log on as Local System account by default. When you change the location of "Data storage folder", please be sure that Windows logon account of the "service" for e-Parcel VCN-AX must be authorized to "Modify" the specified folders. The details are described in this Q&A page.
* Caution: Don't operate directly any data within the "Data storage folder". Therefore, this system folder has been controlled by the e-Parcel system. When you wish to change the settings or move files from inbox etc., please be sure that you must operate through the Management Console.
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14. When you change or have changed HotFolder Location and Automation Location on either new or old computer, click the menu "Configuration (System Config)" on the Management Console. The System Configuration window appears. See the settings "HotFolder Location" and "Automation Location". Depending on the cases below, confirm or change (take either A or B) the settings "HotFolder Location" and "Automation Location".
[A. The "HotFolder Location" or "Automation Location" are set in the same locations as a previous pc.]
It should be shown correctly. Confirm that the settings "HotFolder Location" and "Automation Location" are correct locations on the User Configuration pane. And then proceed to the procedure 15.
(Either ④⑤folders below or any locations where you have specified should be shown.)
④HotFolder Location : (Default folder path is C:\e-Parcel\HotFolders)
⑤Automation Location : (Default folder path is C:\e-Parcel\Automations)
[B. The "HotFolder Location" or "Automation Location" are set in the different locations from a previous pc.]
At this point, the settings "HotFolder Location" and "Automation Location" have still shown old locations of a previous computer on the User Configuration pane.
Attention 4: It must be changed to the correct new locations where you specify on a new computer.
In the settings "HotFolder Location" and "Automation Location", input full path of ④a folder for HotFolders and ⑤a folder for Automations which you have already replaced at [New PC Procedure 7.]. Then click the "Apply" button to take effect.
When changes are made, proceed to the procedure 15.
* Caution: The "service" for e-Parcel VCN-AX 5.0/4.0 often runs with log on as Local System account by default. When you change the location of "HotFolder Location" and "Automation Location", please be sure that Windows logon account of the "service" for e-Parcel VCN-AX must be authorized to "Modify" the specified folders. The details are described in this Q&A page.
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15. On the Management Console, confirm that the previous inbox/outbox histories and configurations have been recovered successfully.
Also, on the HotFolder Configuration and Automation Configuration window, confirm that the status fields for the HotFolder and Automation entries (conditions) are green-colored (active) with checking of operation.
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16. Return to the upper column [Old PC Procedures 7.] to uninstall (delete) the existing client software from a previous computer.
* Note that the existing e-Parcel client software will be offline (inactive) in a previous computer just after the same e-Parcel ID has been set up to the software in a new computer.
* One e-Parcel ID is NOT available to use in the multiple computers. One e-Parcel ID must be set up to the e-Parcel client software in only one computer.
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You have done the necessary procedures. Thank you.
* For more details in configuring and using software, download the users manual from this site and then refer.
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