Q&A

Question? Can I additionally setup another e-Parcel ID registered to use the multiple e-Parcel ID on a same VCN-CommCenter 7.0

Answer Yes, in case of using the multiple e-Parcel ID on a same VCN-CommCenter 7.0 GUI, install the client digital certificate of new registered e-Parcel ID on Windows and then additionally auto-setup on the existing VCN-CommCenter 7.0. Please carefully read and take the procedures below.

1 How to setup multiple e-parcel ID on VCN-CommCenter 7.0 (Add new "e-Parcel ID B") 
  1. The existing e-Parcel ID which you already have setup and used on VCN-CommCenter 7.0 (hereinafter referred to as the "e-Parcel ID A")

    Another new e-Parcel ID registered which you wish to setup to add on VCN-CommCenter 7.0 (hereinafter referred to as the "e-Parcel ID B")

  2. 1. Start your computer and then logon to Windows as same user account that you have used "e-Parcel ID A" on VCN-CommCenter 7.0.

  3. 2. To begin to download and install the client digital certificate of "e-Parcel ID B" on Windows (IE), access your web browser; Windows Internet Explorer (IE).

    Visit the URL for the "e-Parcel software download site".

    URL (This web site): https://www.e-parcel.ne.jp/

  4. 3. Click the menu "e-Parcel Enterprise Service Menu". See the page appeared and then click the "Download Client Certificate" button.

  5. 4. The [STEP1. Login] page: input "e-Parcel ID B" and password, and then click the "Login" button.

  6. 5. Follow the instruction of STEP 2~6 on the web site.

    * Attention: At STEP4, when the "Certificate Import Wizard" will show a password required window while installation of client digital certificate, you must place a check in the box "Mark this key as exportable. This will allow you to back up or transport your keys at a later time." (* If you forget to place a check here, you will NOT proceed to auto-setup a client digital certificate on the e-Parcel software later.)

  7. 6. At STEP6, let's begin to auto-setup the client software to detect your certificate from Windows.

    To launch the VCN-CommCenter 7.0, double-click the "e-Parcel 7.0" shortcut icon on the desktop.

    * If the client software is running as background application, the Information dialog "VCN-CommCenter is already running." appears. Click the "OK" button.

  8. 7. The VCN-CommCenter GUI opens with the existing folder tree of "e-Parcel ID A" (Client digital certificate).

    Access the menu Tools > Auto Setup on the VCN-CommCenter GUI.

    At this time, in case of multiple client certificate imported on Windows, the "Select a Certificate" dialog appears. select carefully a client certificate of your e-Parcel ID and then click the "OK" button to begin auto-setup.
    [For Windows 10] Click "More choices" on the "Select a Certificate" dialog to view all certificates. Then, select one.

  9. 8. The message "Setup is Processing…" appears while the client software is automatically configuring your certificate of "e-Parcel ID B" and network settings of Windows (IE).

    * If your network is set the proxy server that requires user authentication, the "Proxy Authentication Required" dialog will appear. Input your proxy user name and password and then click the "OK" button to authenticate. If you forget your proxy user name and password to authenticate, contact your company's network administrator to obtain the correct information.

    * Additionally, if using NTLM proxy-authorization, set blank in all fields of authentication information (User name, Password, Remember…) of the "Proxy Authentication Required" dialog. Then click the "OK" button. (Therefore VCN-CommCenter 7.0 provides the function to automatically detect Windows logon user account name and password for NTLM proxy authentication if it is not given any authentication info. However, if you run the previous version 7.0.7012 or lower, a "Windows logon user account name@domain" as user name and password must be required to input.)

  10. 9. When setup complete, it will display additionally one more new folder tree of "e-Parcel ID B" (Client digital certificate) under the folder tree of "e-Parcel ID A" on the left side of VCN-CommCenter GUI.

    [How to change the display order of e-Parcel ID on VCN-CommCenter GUI]

    To change the display order of multiple e-Parcel ID configured on the VCN-CommCenter GUI, right-click the existing e-Parcel ID on the just right of certificate icon of the folder tree (inbox and outbox) and then select the "Move Up" or "Move Down" from the pop-up menu opened.

    [How to disable e-Parcel ID on VCN-CommCenter GUI]

    To disable the existing e-Parcel ID on the VCN-CommCenter GUI which you use no longer, right-click the existing e-Parcel ID on the just right of certificate icon of the folder tree (inbox and outbox) and then select the "Disable this ID" from the pop-up menu opened.

  11. 10. When "Online" is shown on the bottom-right of the VCN-CommCenter GUI, it's successfully running.

    The e-Parcel client software is ready for use with new client certificate of "e-Parcel ID B".

    * If "Offline", "Proxy Authentication Failed" or any other error status is shown in the "System Status" field, refer to this Q&A page and check carefully.

  12. You have done all procedures to setup multiple e-parcel ID on VCN-CommCenter 7.0. Thank you!

    Next, please be sure to read below for use multiple e-parcel ID when sending data.

    * An e-Parcel ID is NOT available to multiple computers. One e-Parcel ID must be setup in one computer only when the e-Parcel client software is installed.

    * For more details in configuring and using software, download the users manual from this site and then refer.

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2 How to switch e-parcel ID as a sender when sending ("e-Parcel ID A"  >  "e-Parcel ID B") 
  1. In case of use multiple e-parcel ID on one VCN-CommCenter 7.0, you must choose a correct sender's e-Parcel ID in advance before "Create New".

  2. 1. Open the VCN-CommCenter GUI.

    * If the VCN-CommCenter 7.0 is not running, double-click the shortcut icon "e-Parcel 7.0" on the desktop to run. The VCN-CommCenter GUI will open.

  3. 2. When you wish to send data from "e-Parcel ID A" as a sender, firstly select anywhere in the folder tree of "e-Parcel ID A" (Display Name [e-Parcel ID], Inbox or Outbox) on the VCN-CommCenter GUI. Then, click the "Create New" button.

  4. 3. The Send Dialog will open. Confirm that "Sender: First name Last name <e-Parcel ID A>" is displayed on the lower-left side of the send dialog. Please be sure that it must be a sender's e-Parcel ID of this sending item.

    After that, input recipient's e-Parcel ID and attach files and folders on the send dialog as usual.

  5. 4. Next, you wish to send data from another "e-Parcel ID B" as a sender, switch the selected sender's e-Parcel ID in the same way 2 and 3 just above. Then, begin to create new.