Q&A

Question? How can I receive data on the e-Parcel client software?

Answer Without recipient's operation, it usually automatically begins receiving (downloading) the uploaded data when the client software is running and online.

Usually, the sent data to your e-Parcel ID in the e-Parcel server are checked automatically at regular intervals while the client software is running and online. (Initial value: auto polling intervals: 5 minutes)

Or the "Reload" button of the VCN-CommCenter 7.0 GUI also provides for real time checking of the sent data in the e-Parcel server.

(For users of VCN-AX 4.5/4.0, on the VCN-AX 4.5/4.0 management console, the "Reload" button of Inbox and Outbox also provides for real time checking of the sent data in the e-Parcel server.)

When automatically polling to the e-Parcel server, the e-Parcel client software will start downloading an item sent to your e-Parcel ID (uploaded or uploading). Once an item has confirmed to download, the current status will be updated to "Delivery Confirmed".

After the status is updated to "Delivery Confirmed" on the VCN-CommCenter 7.0 GUI, you can open a received item from the inbox and move (save) the attached data.

(For users of VCN-AX 4.5/4.0, when using the receive automation function, it automatically move the attached data to a destination folder specified just after "Delivery Confirmed".)

* The e-Parcel secure data delivery service provides the streaming communication that doesn't put the load on the communication terminals and the servers in Intranet, and doesn't accumulate data in the route on the way.

Procedure For example: Inbox of e-Parcel VCN-CommCenter 7.0 

For recipients, the receiving items are listed up in Inbox of the VCN-CommCenter GUI.

* [For users of VCN-CommCenter 7.0] If the VCN-CommCenter 7.0 is not running, double-click the shortcut icon "e-Parcel 7.0" on the desktop to run. The VCN-CommCenter GUI will open.

* [For users of VCN-AX 4.5/4.0] If the VCN-AX 4.5/4.0 management console is not opened, double-click the shortcut icon "VCN-AX 4.5/4.0" on the desktop. (Or, right-click the notification area icon "e-Parcel VCN-AX 4.5/4.0" on the taskbar and then select the "Open" from the pop-up menu.) The Management Console window will open through the default web browser application.
Attention: To open the VCN-AX Management Console must require starting the service "e-Parcel VCN-AX".

Double-click a receiving item of Inbox. The receive "Parcel Detail" dialog opens on Inbox.

  1. For your reference: About the delivery status on Parcel Detail dialog of Inbox

  2. The followings briefly explain the each delivery status on Inbox for recipient.

    [For users of VCN-CommCenter 7.0] : On the receive "Parcel Detail" dialog, the "Value" field shows the delivery status information.

    [For users of VCN-AX 4.5/4.0] : On the "Inbox Item" window, the "Status" etc. fields show the delivery status information.

  3. ※VCN-CommCenter 7.0.7020 or later

    [ The "Upload Status" shown on the receive "Parcel Detail" dialog (Inbox Item) ]

    * The Upload Status field will be progressively replaced with the latest delivery status of sender side.

     [Upload Start]: Sender's software starts to upload an item.

     [Uploading xx%]: Sender's software is uploading an item.

     [Upload Complete]: Sender's software completes uploading an item.

     *[Upload Interrupted]: It may be shown when download aborted by recipient while sender's software is uploading an item. etc.

    ※VCN-CommCenter 7.0.7019 or lower, VCN-AX 4.5/4.0/3.0

    [ The "Status" shown on the receive "Parcel Detail" dialog (Inbox Item) ]

    * The Status field will be replaced with the latest delivery status progressively including recipient side.

     [Waiting Download (Ready To Download)]: Recipient's software is notified a new item and then ready to download.

     [Download Start] - [Downloading]: Recipient's software starts to download an item. → Recipient's software is downloading.

     [Download Complete] - [Decrypting] · [Extracting] - [Delivery Verifying (Confirming Delivery)]: Recipient's software just finishes downloading an item.  → Recipient's software is verifying delivery.

     [Delivery Confirmed]: Recipient's software confirmed to download an item after integrity verified. (Downloading processes done)

     [Item Opened]: Recipient opened an item of inbox. (To open a receive "Parcel Detail" dialog)

     [Item Moved]: Recipient has completed to move the attached files/folders.

  4. [ The receive "Parcel Detail" dialog (Inbox Item) ]

     Created: Date & time registered when sender's software starts the uploading processes for a new item

     Accepted: Timestamp when recipient's software is notified to download an item (Waiting Download) → Then, it will be ready to download.

     Confirmed: Timestamp when recipient's software confirmed to download an item after integrity verified (Delivery Confirmed)

  5. [For users of VCN-CommCenter 7.0]

    * For more details, download the e-Parcel VCN-CommCenter 7.0 Users manual and then refer to the section "Inbox".

    * For more details, download the e-Parcel VCN-CommCenter 7.0 Users manual and then refer to the section "Delivery Status List".

    [For users of VCN-AX 4.5/4.0]

    * For more details, download the e-Parcel VCN-AX 4.0 / 4.5 Quick Guide and then refer to the section "The Inbox window".

    * For more details, download the e-Parcel VCN-AX 4.0 / 4.5 Quick Guide and then refer to the section "Delivery Status List".