First, on your computer, remove the previous client digital certificate installed (imported) in OS (Microsoft Windows). Take the procedures below.

[For Microsoft Edge]

* For Microsoft Edge or other browser (Microsoft Internet Explorer · Google Chrome), select this procedure to remove the digital certificates from OS (Windows).

1. To remove a certificate using the Windows interface, select the Windows "Start" menu > Windows System
> Control Panel > Network and Internet > "Internet Options".

The "Internet Properties (Internet Options)" dialog is opened. Select the "Content" tab and then click the "Certificates" button in the Certificates category.

*For your information [To open the "Certificates" dialog from Microsoft Edge]

Launch Microsoft Edge. On the upper-right of Toolbar, click […] (Settings and more) > Settings (gear mark) > Privacy, search, services > Security > Manage certificates

2. The "Certificates" dialog opens. Select the "Personal" tab and find out your client digital certificate listed.

        The "Issued To" column: Your e-Parcel ID

        The "Issued By" column: e-Parcel Global Service Authority

        The "Expiration Date" column: 12/31/2019(UTC)  ·  1/1/2020(JST)

* If your digital certificate is valid to date above, the previous digital certificate is being used. So, for the extension of validity period, you are required to replace the digital certificate (the update procedures).

* When to replace the digital certificate is required along with your e-parcel ID changed, select one of the previous e-Parcel ID regardless of the expiration date.

3. When selected carefully, click the "Remove" button. If the "Certificates" dialog shows warning, choose "Yes" to execute.

4. To close dialog, click the "Close" button on the "Certificates" dialog and the "OK" button on the "Internet Options" dialog.

Next, download and install (import) your new client digital certificate in Windows.

1. Click the button just below to start the procedures.

* The detailed instructions of each step will be shown in figures at the "Download Client Certificates" page of this site.

* When installing (importing) the digital certificate on Windows, you must sign in Windows with a user account who use the e-Parcel client software.

2. The [STEP1. Login] page: Type your e-Parcel ID and password, and then click the "Login" button.

3. The [STEP2. Select browser] Page: Select either of the browser applications.

4. The [STEP3. Check the security of …] page: When you confirm the security of this site which is being visited, click the "Next" button.

5. The [STEP4. Download and install the digital certificate] Page: Click the "Download" button, and then select the "Open" a file.

On the STEP4, to import the digital certificate, carefully read the "Instruction for installing Client Digital Certificate" in figures.

On the STEP4, when you finish the "Certificate Import Wizard", click the "Next" button on the bottom.

6. The [STEP5. Access the URL of …] page: When you succeed in accessing URL of the "e-Parcel Secure Enterprise - Web Browser", click the "Access Complete" button.

* At the beginning of accessing URL, if the "Select a Certificate" dialog shows multiple digital certificates, confirm your e-Parcel ID and validity period, select a correct digital certificate, and then click the "OK" button.

7. The [STEP6. You completed the preparations ...] Page: The e-Parcel service is ready for use. Click the "Logout" button.

You have done successfully to replace the digital certificate (the update procedures).

First, on your computer, delete the previous client digital certificate installed (imported) in the browser application (Mozilla Firefox). Take the procedures below.

[For Mozilla Firefox]

1. Launch Mozilla Firefox (Fx). On the upper-right of Toolbar, click "Open application menu" > "Settings".

Or, on Mozilla Firefox (Fx) menu bar, select "Tools" > "Settings".

The "Settings" tab is opened. Click the "Privacy & Security". In the "Security" > the "Certificates" category, click the "View Certificates" button.

2. The "Certificate Manager" dialog opens. Select the "Your Certificates" tab and find out your client digital certificate listed.

        Issued By: e-Parcel Corporation

        Certificate Name: Your e-Parcel ID

        Expires On: December 31, 2019(UTC)  ·  January 1, 2020(JST)

* If your digital certificate is valid to date above, the previous digital certificate is being used. So, for the extension of validity period, you are required to replace the digital certificate (the update procedures).

* When to replace the digital certificate is required along with your e-parcel ID changed, select one of the previous e-Parcel ID regardless of the expiration date.

3. When selected carefully, click the "Delete" button. If the "Delete your Certificates" dialog shows warning, choose "OK" to execute.

4. To close, click the "OK" button on the "Certificate Manager" dialog.

Next, download new digital certificate from this site and import it on Mozilla Firefox.

1. Click the button just below to start the procedures.

* The detailed instructions of each step will be shown in figures at the "Download Client Certificates" page of this site.

* When installing (importing) the digital certificate on Windows, you must sign in Windows with a user account who use the e-Parcel client software.

2. The [STEP1. Login] page: Type your e-Parcel ID and password, and then click the "Login" button.

3. The [STEP2. Select browser] Page: Select either of the browser applications.

4. The [STEP3. Check the security of …] page: When you confirm the security of this site which is being visited, click the "Next" button.

5. The [STEP4. Download and install the digital certificate] Page: Click the "Download" button, and then select the "Open" a file.

On the STEP4, to import the digital certificate, carefully read the "Instruction for installing Client Digital Certificate" in figures.

On the STEP4, when you finish the "Certificate Import Wizard", click the "Next" button on the bottom.

6. The [STEP5. Access the URL of …] page: When you succeed in accessing URL of the "e-Parcel Secure Enterprise - Web Browser", click the "Access Complete" button.

* At the beginning of accessing URL, if the "User Identification Request" dialog shows multiple digital certificates, confirm your e-Parcel ID and validity period, select a correct digital certificate from the pull-down menu, and then click the "OK" button.

7. The [STEP6. You completed the preparations ...] Page: The e-Parcel service is ready for use. Click the "Logout" button.

You have done successfully to replace the digital certificate (the update procedures).