For technical inquiry and request from our customers (e-Parcel users),
please contact the e-Parcel Customer Support by e-mail below.
* Note: email with specifying your e-Parcel ID required.
[The e-Parcel Customer Support]
E-mail: support@e-parcel.co.jp
* We are afraid that the inquiries outside of our business hours will be replied on the next business day despite 24-hour reception for the inquiry e-mail. Our business hours (Mon - Fri 9:00 - 17:00JST)
* We will register new e-Parcel ID within 5 days the most upon your request. Normally our customer support email the notification when the e-Parcel ID registration is completed.