Q&A

Question? When VCN-CommCenter 8.0 installation completed, the "Register ID Sharing" dialog appeared without proceeding to auto-setup.

Answer No certificate installation found in Windows.

*For VCN-CommCenter 8.0.8021 - 8.0.8023: When the e-Parcel client software installation completed without your certificate installation in Windows, the "Register ID Sharing" dialog will appear.

First, click the "Cancel" button to close the "Register ID Sharing" dialog. To use the e-Parcel client software normally (without the "ID Sharing" function), you are required installing (importing) the e-Parcel client digital certificate in Windows in advance.

Then, launch the existing VCN-CommCenter 8.0 to proceed to auto-setup. The followings will guide you.

*When installing (importing) a client digital certificate in Windows, you must sign in Windows with a user account which the e-Parcel client software will get started.

2 Install a client digital certificate in Windows

  1. Download and install (import) a client digital certificate in Windows.

  1. 1. Click the button just below to start the procedures.

    * The detailed instructions of each step will be shown in figures at the "Download Client Certificates" page of this site.

    * When installing (importing) the digital certificate in Windows, you must sign in Windows with a user account which runs the e-Parcel client software.

    Download e-Parcel Client Digital Certificate

  2. 2. The [STEP1. Login] page: Type your e-Parcel ID and password, and then click the "Login" button.

  3. 3. The [STEP2. Confirm your e-Parcel client software] Page: Select one of the e-Parcel client software appropriately.

  4. 4. The [STEP3. Check the security of this site …] page: When you confirm the security of this site which is being visited, click the "Next" button.

  5. 5. The [STEP4. Download and install a client digital certificate] Page: Click the "Download" button, and then select the "Open" a file.

    On the STEP4, to import the digital certificate, carefully read the "Instruction for installing Client Digital Certificate" in figures.

    ! Note: Please be sure to read below.

    While the "Certificate Import Wizard", when it requires the password, be sure to place a check in the "Mark this key as exportable ..." checkbox.
    (If do not, you will fail in auto-setup on the e-Parcel software at later STEP6.)

  6. 6. The [STEP5. Access the URL of e-Parcel Secure Enterprise …] Page: Click the "Next" button on the bottom.

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3 Auto-setup a client digital certificate on the e-Parcel software

  1. To auto-setup on the e-Parcel software will automatically attempt to detect a client digital certificate and your network settings from Windows.

  2. 1. The [STEP6. Auto-setup the e-Parcel client software] Page: Proceed to auto-setup a digital certificate installed in Windows on the e-Parcel client software.

    [For e-Parcel VCN-CommCenter 8.0]

    To start the software, double-click the "e-Parcel 8.0" shortcut icon on the desktop. It also starts to auto-setup.

    (If it cannot start to auto-setup and the VCN-CommCenter GUI is just opened, select the menu bar "Tools" > "Auto Setup" on the VCN-CommCenter GUI.)

  3. 2. When auto-setup complete, confirm that the e-Parcel software shows the system status "Online".

    * If the status is "Offline", "Proxy Authentication Failed" or any other error status on the client software, refer to this Q&A page and check carefully.

  4. You have completed the procedures successfully.

    * For more details in configuring and using software, download the users manual from this site and then refer.