Q&A

Question? To enable the "e-Mail Notification" function as necessary, how do I configure the "SMTP Server" settings?

Answer The correct SMTP mail server configurations must be supplied in advance. It is recommended that you obtain information of your SMTP mail server from the existing email application settings. Then, enter the same values as the previous settings in the "SMTP Server Configuration" category.

* If you are not sure of the correct SMTP server information, ask your network administrator to obtain the correct information.

Procedure How to enable the "e-Mail Notification" function when sending/receiving via the software
  1. [For VCN-CommCenter 8.0]

    ①Open the VCN-CommCenter GUI, select the menu "Tools" > "Option" > Option Config "e-Mail Notification" tab.

    In the "SMTP Server Configuration" category, enter the same values as your SMTP mail server settings of the existing email application.

    ③Select the checkbox (set checked: on) in the "Send Notification" and the "Receipt Notification".

    ④Enter a notifier name in the "Notifier Name" fields.

        [For example of input] e-Parcel send e-mail notification

    * Usually, each time new items are sent and/or received, a sender's e-Parcel ID of items will be automatically applied as a notifier e-mail address in the e-Mail Notification by default. If your SMTP server restricts domains of the notifier e-mail address, it is recommended that you assign the allowed sender's e-mail address to the notifier e-mail address in the "Notifier Name" fields additionally. In that case, enter a notifier name followed by one <e-mail address>. For more details about the additional setting, the procedures introduced in this Q&A page will guide you.

    ⑤Enter the destination e-mail addresses in the "Mail To" fields.
    (Multiple e-mail addresses: Enter a comma-delimited [,] string of values)

    ⑥When entered, click "Save" button.

    ⑦When the Information "Please restart VCN-CommCenter for the changes to take effect." Dialog is shown, click "OK" button.

    ⑧To exit (shutdown) the client software, select the menu "File" > "Exit" on the VCN-CommCenter GUI.

    ⑨To restart the client software, double-click the shortcut icon "e-Parcel 8.0" on the desktop. The VCN-CommCenter GUI will be opened.

  2. [For VCN-AX 5.0/4.0]

    Note: To open VCN-AX Management Console needs for Windows to start the service "e-Parcel VCN-AX x.x".

    ①Double-click the shortcut icon "VCN-AX x.x" on the desktop. (Or, on Windows taskbar, in the notification area, right-click the icon "e-Parcel VCN-AX x.x", then select "Open" from pop-up menu.) New window "VCN-AX Management Console" is opened by the default browser application.

    ②Click the menu "Configuration" > "User Config".

    In the "SMTP server" configuration fields, enter the same values as your SMTP mail server settings of the existing email application.

    ④Enter a notifier name in the "HotFolder Notice Name" and the "Automation Notice Name" fields.

        [For example of input] e-Parcel receipt e-mail notification

    * Usually, each time new items are sent and/or received, a sender's e-Parcel ID of items will be automatically applied as a notifier e-mail address in the e-Mail Notification by default. If your SMTP server restricts domains of the notifier e-mail address, it is recommended that you assign the allowed sender's e-mail address to the notifier e-mail address in the "Notice Name" fields additionally. In that case, enter a notifier name followed by one <e-mail address>. For more details about the additional setting, the procedures introduced in this Q&A page will guide you.

    ⑤When entered, click "Apply" button to take effect.

    * Additionally, to configure the destination e-mail addresses, select the menu "HotFolder Config" and "Automation Config", open the "Edit HotFolder" and "Edit Automation" display of each entry, and then enter the destination e-mail addresses in the "Notify Email To" field.
    (Multiple e-mail addresses: Enter a comma-delimited [,] string of values)

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  1. Confirm the e-mail notifications when items sent and received via the e-Parcel client software.

    * If your SMTP server is not clear, would you please consult your network administrator to confirm?

    * Refer to the section "E-mail Notification (Option Config)" in the e-Parcel VCN-CommCenter 8.0 Users manual.

    * Refer to the section "Configure SMTP Server (User Config)" in the e-Parcel VCN-AX 5.0 / 4.0 Quick Guide.