Products Manual (VCN-CommCenter 7.0)
e-Parcel Corporation provides our customers with the products manual for 
VCN-CommCenter 7.0 through the new e-Parcel server which assist you with each operation.
Available data communication with VCN-CommCenter 7.0 and VCN-Web Enterprise. (Unavailable data communication with VCN CommCenter 6.0.)
*Attention: Version 6 is not compatible with version 7.
Level １．[Beginning] Let's install!
Illustration!
e-Parcel VCN-CommCenter 7.0
"Download & Installation Manual"
This manual will instruct you to prepare for starting
the e-Parcel service with illustration.
After the contract between us is done, you will get the notice
for registration completed of your e-Parcel ID
which you need to access to the web site for Software Download.
To access to the web site for Software Download allow you downloading
your client digital certificate and e-Parcel client software.
Level 2．[Startup] Let's send data!
e-Parcel VCN-CommCenter 7.0
"Startup Guide"
This manual will simply instruct you on usage of
e-Parcel VCN-CommCenter 7.0 when you sent and receive
your file/folder after installation.
Level 3．[Advanced] For more detail!
e-Parcel VCN-CommCenter 7.0
"Users Manual"
The e-Parcel Users Manual will
totally introduce and explain the e-Parcel VCN-CommCenter 7.0 in detail
which include the preparation for starting,
all functions and each operation of the e-Parcel software.
e-Parcel Customer Support
| Scope of Support | We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our support in English is available by E-mail. |
|---|---|
| Business Hours | 9:00 - 17:00 JST Mon. - Fri. (closed on Sat. Sun. and national holidays) Please note that inquiries received after 17:00 JST will be responded on the next business day, even though we offer such customer support as 24 hours reception. Also please understand that our response may take a few more hours depending on the circumstances of other inquiries received. Thank you. |
| Contact Address | Requests for support service... Please contact us by e-mail with writing down your e-Parcel user ID.  support@e-parcel.co.jp
The Contact Us form on this web site is also available. |
