Update information for the e-Parcel product on October 1st, 2009
On October 1st, 2009, we released an upgrade version of e-Parcel client software
"e-Parcel VCN CommCenter 6.0.6021".
For more detail, please see the following descriptions.
Available data communication with VCN CommCenter 6.0 each other. (Unavailable data communication with VCN-CommCenter 7.0 and VCN-Web Enterprise.)
Update to the latest e-Parcel client software
The latest client software "e-Parcel VCN CommCenter 6.0.6021" (releasing on October. 1st, 2009) was done improved the some functions.
* We would recommend you to upgrade e-Parcel client software to the latest version because the significant bug of the data delivery fixed for it from the former version e-Parcel VCN CommCenter 6.0.6019(released on 02-01-2009).
Upgrade procedures
Upgrade now
(32KB)
1. Uninstall the existing client software.
2. Once you complete uninstalling it, reboot user's PC or server.
3.Download and install the latest e-Parcel VCN CommCenter
To download the upgraded software, click VCN Login.
*To download, login into the [User Login - My VCN] on the VCN login page, and then see the "Step 2" e-Parcel Service Software Download section on the "Software" menu.
The target products for update
For Windows OS/the e-Parcel client software
e-Parcel VCN CommCenter 6.0
ATABOK Secure File Transfer
The products manual
We provides our customers with the products manual(*.PDF file) which assist you with each operation.
Download here
Contact Us
Please feel free to contact our sales representatives at
The Contact Us form on this web site is also available.
e-Parcel Customer Support
| Scope of Support | We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our support in English is available by E-mail. |
|---|---|
| Business Hours | 9:00 - 17:00 JST Mon. - Fri. (closed on Sat. Sun. and national holidays) Please note that inquiries received after 17:00 JST will be responded on the next business day, even though we offer such customer support as 24 hours reception. Also please understand that our response may take a few more hours depending on the circumstances of other inquiries received. Thank you. |
| Contact Address | Requests for support service... Please contact us by e-mail with writing down your e-Parcel user ID.  support@e-parcel.co.jp
The Contact Us form on this web site is also available. |
