e-Parcel Corporation - Support Services

e-Parcel Corporation offers to the customers end-to-end technical support from the software/service contract to installtion and operation.

If the customers who use e-Parcel client software have any inquiry, please contact our Customer Support by E-mail.

e-Parcel Customer Support
Scope of Support	We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our support in English is available by E-mail.
Business Hours	9:00～17:00 JST Mon. - Fri. (closed on Sat. Sun. and national holidays) Please note that inquiries received after 17:00 JST will be responded on the next business day, even though we offer such customer support as 24 hours reception. Also please understand that our response may take a few more hours depending on the circumstances of other inquiries received. Thank you.
Contact Address	Requests for support service… Please contact us by e-mail with writing down your e-Parcel user ID. 　　e-Parcel Corporation　Customer Support 　　　　E-mail：support@e-parcel.co.jp 　*To access to the Contact Us form on this web site, 　　　click the left button!

This service is shipped with high-functions for business users who considered delivering the large volume and highly confidential data.