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Do
we need any special infrastructure for using e-Parcel? |
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No. You don't need any special
infrastructure, additional hardware or firewall modification.
With the Internet connection, you can start using e-Parcel
on your existing network infrastructure. |
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What
kind of data can e-Parcel transmit? |
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There is virtually no restriction
on the type or volume of data to be transmitted. e-Parcel
can handle all kinds of data ranging from small-volume
text data to a large-volume file of three-dimensional
CAD or graphic design data. |
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What
is the difference from the electronic data delivery services
provided by other service providers? |
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Unlike other services using
general HTTP or SMTP for data communications and control,
e-Parcel's digital delivery uses the world's leading-edge
genuine protocol of our original design which vertically
integrates the OSI4-6 layers from authentication, encryption/decryption,
data communications to data control. e-Parcel thus ensures
the data security and completeness. |
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What is the difference from online storage services? |
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e-Parcel service is digital data delivery through Internet, NOT data storage on Internet. Digital data sent by the sender is transferred to the recipient via e-Parcel service. Once digital data is completed to deliver, it doesn't accumulate data in the route on the way according to ensure data security. |
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Do we need to resend the data if the Internet connection is interrupted the delivery process? |
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No. There is no need for the sender to resend the data. In case of the Internet connection is interrupted the delivery process, the delivery is automatically resumed intermittently when the Internet connection is restored. In the countries including even the region where the network circumstances are unstable, the secure large data delivery service by using the Internet can be provided. |
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How much data transmission speed does e-Parcel has? |
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e-Parcel is ASP providing the service that digital data delivery through Internet including customer's network environments. Therefore delivering the data takes time depending on your Internet connection speed. |
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Can we easily operate e-Parcel client software? |
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e-Parcel software operation is user-friendliness that is just as easy as e-mail application. You can start using it immediately after installation. Therefore it promptly and widely allows you to diversify into the parties concerned within and without of your company. |
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We
want to use e-Parcel for data communications with our
clients. Is it possible to provide our clients with the
software for free? |
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The software license has to
be purchased by each client. Accordingly, when you distribute
the software to your clients, the license fee needs to
be paid either by your company or your clients. |
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What
happens if an e-Parcel-installed client's PC is stolen? |
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As soon as we confirm the fact
with the customer, we nullify the customer's user ID.
Since the communication log remains, even in case the
e-Parcel service is used by a third party before you notice
that your PC is stolen, we can trace and identify the
transmission/reception time and conditions, data size
and sender/receiver ID's. |
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How
many companies in Japan use e-Parcel? |
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In Japan, nearly 400 companies
of various trades, mainly those listed on the stock exchange,
have contracted with e-Parcel. The actual number of user
companies has exceeded 3,200. |
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Can I try e-Parcel client software for the test? |
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Yes. Please contact us by the inquiry form. on this web site. |
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How do we formally apply e-Parcel when we would like to use it? |
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Firstly contact us by the inquiry form on this web site. For more information, please refer to How to start page on this web site. |
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How long dose it take to launch e-Parcel service after application? |
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We will register your user ID within 5 days the most. If you have little time to launch, please ask us. For more information, please refer to How to start page on this web site. |
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How do you inform us to complete the registration of user ID? |
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Normally our customer support will e-mail "Notice of User ID Registration" with the e-Parcel start-up procedure when the user ID registration is completed. |
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How is user ID figured out? |
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You will decide your user ID when we request you to apply the "User Registration Sheet" (user information) at the time of contract. |
As for any inquiry or request,